FAQ SATS Volvo Cars English

14. november 2022

1. WHAT MEMBERSHIPS ARE AVAILABLE TO ACCESS THE SATS VOLVO CARS GYM?

One club Volvo Cars: 150 SEK/month

  • No start fee

  • 12-month binding period

  • Includes: Gym, Group sessions, PT start, Rehab start

  • For you who are: Volvo Cars/Polestar employed, consultants with a Volvo cars mail or restaurant staff at Volvo cars

Region membership: 20% discount

  • Gym (Group sessions SATS Volvo Cars): 343 kr/month

  • Gym+ Group sessions: 423 kr/month

  • Access to all clubs in Gothenburg

  • No start fee

  • 12-month binding period

  • For you who are: Volvo Cars/ Polestar employed, consultants with a Volvo cars mail or restaurant staff at Volvo cars

2. WHAT IS PT START AND REHAB START?

PT-start is a free 55-minute session where you get to meet a personal trainer. You identify your training goals, go thorough with a short workout session, and set up a plan for how to achieve your goals.

Rehab-start is a free 25-minute session where you get to meet a physiotherapist or a massage therapist to get help with possible stiffness, short/long lasting pain, or injury. The goal of this session is to get advice and help on how to start your training safely.

3. HOW DOES IT WORK IF I'M ALREADY A MEMBER OF SATS AND WANT TO ACCESS THE SATS VOLVO CARS GYM?

If you are Volvo cars employed and have an access card you are eligible to workout at SATS Volvo Cars. The membership that’s required is “Region” (access to all clubs in Gothenburg). Make sure that you have the latest agreement with 20% discount.

If you have the “one club” membership (access to one center) you need to expand it to “Region membership” with 20% discount. See question 1 on what memberships you can choose between.

4. CAN I CHOOSE TWO CENTERS TO WORKOUT AT?

No there is no longer "two club" as before, you can choose between "one club" or "region membership". See question 1 for prices.

5. HOW DO I BECOME A MEMBER?

Sign up via sats.se/volvocars or visit us in the reception in the VAK building, see staffed opening hours.

6. CAN I USE MY WELLNESS ALLOWANCE?

Yes, you can use your wellness allowance. See information below for the different portals/ suppliers (epassi, benify)

Epassi:

  1. Log into the app

  2. Search for SATS Volvo cars

  3. Enter the amount you would like to use (1800kr/ year for “one club”)

  4. Confirm

We will then receive a confirmation mail and be able to transfer it to your SATS profile

Benify:

Alternative 1: One club 1800kr

Pay the membership by card in the reception. After that we will mail you a wellness receipt that you need to upload on your Benify portal to retrieve the money you pre-paid your membership with.

Alternative 2: region membership, 16% discount

Order what membership you would like in the Benify portal

Alternative 3: Region membership, 20% discount (volvo cars deal)

Register autogiro when becoming a member. When needed, we’ll send you a wellness receipt that you upload on the benify portal to retrieve your money.

7. HOW DOES THE PAYMENT WORK?

You can pay by direct debit or visit a SATS center and pay the full amount for a whole year. You can also use your wellness allowance, see question 6.

8. FOR HOW LONG DO THESE PRICES LAST?

The prices will be the same until further notice (SEK 150/month for Volvo membership and 20% discount on other SATS memberships).

9. WHAT WILL THE GYM LOOK LIKE?

The gym is equipped as a normal SATS club and are aproximatley 330 square meter. We have a groupsession room that can be used when we don´t have groupsessions. We also have a massage room where you can use your "rehab start" with a therapist. 

Dressingrooms are for SATS members, cyclists/runners are free to use the showers and sauna but may not lock their belongings in the lockers during the day or over night.

10. WILL THERE BE GROUP TRAINING CLASSES?

Yes, as of now we have two group sessions during lunchtime Monday-Friday. Tuesday- Thursday we also have a group session in the morning as well as the afternoon. See what type of classes we offer at sats.se/volvocars

11. CAN I USE THE SWIMMING POOL AT SATS TORSLANDA?

Yes, if you have a regional membership. You only pick up a ticket at the reception in the same way as for the group training classes and show it when you are entering the swim hall. The opening hours can be found linked to the SLS homepage from sats Torslanda's page. Exercise swimming is the times that apply.

12. WHAT IS THE OPENING HOURS?

Monday to Friday 05.00-22.00, Saturday to Sunday 09.00-18.00. Check that you have access with your Volvo Cars card to the VAK building. Go to the start page to see when the reception is staffed (Red days are closed and day before red day is like a Friday). 

13. HOW DO I GET INTO THE GYM?

The gym will be located to the left when entering VAK staff entrance on the west side of the building. You enter the white door with your Volvo Cars access card. In to the gym you scan your QR code in the gate. If you have booked groupsessions you will check in with you QR code in the SATS app in the reception and get a ticket to the instructor. 

14. WILL CONSULTANTS AND SUBSIDIARIES AT VOLVO CARS ALSO BE ABLE TO USE THE GYM?

All consultens that has a Volvo Cars email and access to VAK, restaurant personal Compass group and Polestar. More consultants may get access later on. 

15. IF I GET DISMISSED FROM VOLVO CAN I END MY MEMBERSHIP?

Yes, with 30 days notice if you pay with wellness allowance /AG (not regional membership). If you have paid the full annual amount in one SATS center, you will not get your money back. Email a confirmation of your termination with name and end date of your employment to volvocars@sats.se

16. CAN I FREEZE THE MEMBERSHIP?

Yes! See guidelines on SATS website.

17. CAN I CHANGE MY MEMBERSHIP DURING THE BINDING PERIOD?

You can always upgrade and downgrade your membership during the binding period. If you´ve already prepaid for a full year then only upgrades can be made. Upgrading takes place immediately while downgrade takes place with 30 days notice.

18. CAN I GET 20% DISCOUNT AND JUST CHOOSE A SATS CENTER?

Yes, contact us and we will help you.

19. DO I NEED TO REGISTER A BANK ACCOUNT FOR DIRECT DEBIT IF THE AMOUNT IS COVERED BY MY WELLNESS ALLOWANCE?

No, but you need to inform us after a year that you want to end the membership. Otherwise the membership will continue and you will receive a reminder invoice if we can´t withdraw money from your direct debit. If you want to continue membership, send in your bank account number or new wellness money with ID.

20. WILL THERE BE PERSONAL TRAINERS AT SATS VOLVO CARS?

Yes! To book your "PT start" enter the SATS app, press on the +, "PT-tillfälle" and then "boka" and then free times to book will show. If you want to train with a PT but don´t have a "PT start" contact our reception, email volvocars@sats.se or contact the PT you want to train with directly via https://www.sats.se/volvocars.

21. HOW DO I CHECK IN AT A SATS FACILITY AND AT SATS VOLVO CARS?

By downloading the SATS app. Log in with your email address as your username. Your password is based on your social security number (if your social security number is 1983 11 30, the password will be reversed 30 11 1983). In the app you´ll find a QR code that you use for entering. To enter the white door use your Volvo Cars access card (make sure that you have the right access through Volvo Cars)

22. CAN I TRY OUT THE GYM FOR FREE BEFORE I BUY A MEMBERSHIP?

Yes, use the link  https://www.sats.se/bli-medlem/provtraning/. You can also sign a membership and train 1 month and use your "right of withdrawal" within 21 days and only pay for the month you have trained. 

23. HOW DO SATS FOLLOW RESTRICTION DURING THE COVID-19 PANDEMIC? 

See updated guidelines and restrictions here.

24. HOW DO I BOOK MY "REHAB START" OR ANOTHER TIME AT A THERAPIST?

Book via https://ww1.clinicbuddy.com/onlinebooking/-92 or contact the therapist directly via https://www.sats.se/volvocars

25. DO I NEED TO BRING MY OWN YOGA MAT TO THE YOGA SESSION?

Yes, you need to bring your own yoga mat and other equipment like yoga block and straps if you need that during the session.